Sumba Emergency Contacts

Home Sumba Emergency Contacts

Because Sumba is geographically remote and medical infrastructure is limited, emergency planning should be done before arrival. Keep Sumba emergency contacts saved in your phone to be preapred for any situation. Plus, ensure your insurance includes comprehensive medical coverage, such as operations and evacuation.

Prevention is the best way to deal with emergencies. Check our Sumba health and safety guide to learn all about staying safe throughout your journey.

Priority Contact Groups

Use these in sequence depending on incident type and severity

National Hotlines

Ambulance 118/119, Police 110, Fire 113, and Search and Rescue 115 are the first-line public emergency channels.

Immediate Response

Local Medical Facilities

Primary hospitals include RSUD Umbu Rara Meha (Waingapu) and RSUD Karitas Sumba Barat (Waikabubak), with additional puskesmas support.

East and West Sumba

Medical Evacuation Contacts

Emergency evacuations are often coordinated through travel insurance providers with partners such as International SOS and hospitals in Bali.

Serious Cases

Embassy and Consular Support

For passport, legal, or diplomatic emergencies, contact your nearest embassy or consulate in Bali or Jakarta.

No Embassy in Sumba

Sumba Emergency Contacts and Key Facilities

CategoryContactNotes
Ambulance118 / 119National medical emergency line.
Police110National police emergency line.
Fire Department113Fire and rescue services.
Search and Rescue115BASARNAS (National SAR Agency).
RSUD Umbu Rara Meha+62 387 61019Main public hospital in Waingapu (East Sumba).
Puskesmas Kambata Punduk+62 387 61156Community health center in East Sumba.
RSUD Karitas Sumba Barat+62 387 21015Main hospital in Waikabubak (West Sumba).
International SOS+62 21 750600124/7 evacuation coordination reference.
BIMC Hospital (Bali)+62 361 761263Referral point for escalated cases.
Australian Consulate (Bali)+62 361 24111824/7 emergency line.
US Consulate (Bali)+62 361 233605Consular support.
UK Embassy (Jakarta)+62 21 2356 5200Embassy support from Jakarta.

Important Preparedness Notes

In remote areas, mobile coverage may be weak, so share travel plans with your accommodation.

For diving incidents, note the nearest hyperbaric chamber is in Bali.

Carry necessary prescription medication; pharmacy stock can be limited.

Keep cash available for rural travel where ATM access is limited.

Download offline maps and save emergency numbers before departure.

Use local guides when possible to support translation during urgent communication.

FAQ

Frequently Asked Questions

Quick answers for emergency planning in Sumba.

Do emergency operators in Sumba speak English?

English support is limited on many local lines. Keep key phrases ready and use accommodation staff or local guides to assist with translation when possible.

What should I do first in a serious medical emergency?

Call national emergency numbers immediately, notify your accommodation, and contact your insurance provider to initiate medical evacuation protocols if needed.

Can severe cases be treated entirely in Sumba?

Basic stabilization is available locally, but severe cases are often referred to larger facilities in Bali or Java through evacuation coordination.

Should I arrange anything before arriving in Sumba?

Yes. Confirm evacuation-capable insurance, save all emergency contacts offline, carry essential medication, and inform your host of your movement plans.

Emergency Support

Sumba Emergency Numbers

Important Sumba emergency numbers and support contacts for Sumba and Indonesia.

Name / CategoryContact TypeTelephoneArea ServedAvailable Language(s)NotesReference
General Emergency HotlineEmergency Hotline112Indonesia (nationwide)Indonesian; sometimes EnglishWorks in many regions; if unavailable, call Police 110 / Ambulance 118/119 / Fire 113 / SAR 115
Police (National)Police110Indonesia (nationwide)Indonesian; limited EnglishFree national police emergency line
Ambulance (National)Ambulance118Indonesia (nationwide)Indonesian; limited EnglishEmergency ambulance dispatch (availability varies by region)
Ambulance / Medical Emergency (National)Ambulance119Indonesia (nationwide)Indonesian; limited EnglishAlternative medical emergency line (availability varies by region)
Fire Department (National)Fire113Indonesia (nationwide)Indonesian; limited EnglishFire & rescue services
Search & Rescue (BASARNAS) (National)Search & Rescue115Indonesia (nationwide)Indonesian; limited EnglishNational SAR / rescue coordination (land/sea/air incidents)Open
Disaster Information (BNPB) (National)Disaster Agency117Indonesia (nationwide)IndonesianDisaster information/call center (major events)Open
Natural Disaster Post (National)Disaster Agency129Indonesia (nationwide)IndonesianOften used for disaster-related assistance/info
PLN Electricity Emergency / ComplaintsUtility123Indonesia (nationwide)IndonesianPower outage / electrical fault reportingOpen
BMKG Weather & Earthquake InfoWeather/Earthquake196Indonesia (nationwide)IndonesianWeather warnings / earthquake info / official BMKG contact centerOpen
Halo Kemenkes (Ministry of Health)Health Hotline+62 150 0567Indonesia (nationwide)IndonesianHealth info/complaints (not an ambulance dispatch line)Open
International SOS (Jakarta Assistance Centre)Medical Evacuation+62 217 5060 01Sumba evac coordination (via insurer/assist provider)English; IndonesianUse if you are a member/client or via your travel insurance for evacuation coordinationOpen
RSUD Umbu Rara Meha (Waingapu)Hospital / ER+62 387 61302Waingapu, East Sumba (Sumba Timur)IndonesianMain public hospital in East Sumba (IGD/ER). Verify IGD extension locally.Open
RSUD Waikabubak (Sumba Barat)Hospital / ER+62 387 21701Waikabubak, West Sumba (Sumba Barat)IndonesianMain public hospital in Waikabubak area.Open
RSUD Pratama Reda Bolo (Tambolaka)Hospital / ER+62 851 3370 3815Tambolaka, Southwest Sumba (Sumba Barat Daya)IndonesianPublic hospital in SBD; number from Kemkes profile.Open
RS Umum Daerah WaibakulHospital / ER+62 822 1334 7853Waibakul, Central Sumba (Sumba Tengah)IndonesianHospital in Central Sumba; number from Kemkes SIRS profile.Open
RS Karitas WeetebulaHospital / ER+62 387 24027Weetebula/Loura area, Southwest/West Sumba regionIndonesianAlso has Telp2 0387-24032; phone connection may be unreliable.Open
RS Kristen Lende MoripaHospital+62 853 3827 8212Waikabubak, West SumbaIndonesianNumber from Kemkes SIRS profile.Open
Puskesmas Kambata Punduk (Waingapu area)Community Health Center+62 387 61156Kambata Mapambuhang area, East SumbaIndonesianBasic services; for severe cases contact RSUD or arrange evac
Polres Sumba Timur (Police Resort)Police110East Sumba (Sumba Timur)IndonesianUse national 110; local WhatsApp is often posted by Polres.Open
Polres Sumba Timur (WhatsApp duty line)Police (WhatsApp)+62 813 5825 150East Sumba (Sumba Timur)IndonesianNon-life-threatening reports/coordination via WA (verify current).Open
Polres Sumba Barat Daya (SPKT Call Center)Police (Local line)+62 813 5335 3559Southwest Sumba (Sumba Barat Daya)IndonesianLocal SPKT/call center shared publicly (verify current).Open
Umbu Mehang Kunda Airport (WGP / WATU)Airport+62 387 61224Waingapu / East Sumba gatewayIndonesianOfficial airport phone (Kemenhub). Alternate: +62 387 61222.Open
Umbu Mehang Kunda Airport (alt line) (WGP / WATU)Airport+62 387 61222Waingapu / East Sumba gatewayIndonesianSecondary listed line (Kemenhub).Open
Lede Kalumbang Airport (TMC / WATK)Airport+62 853 3854 6311Tambolaka / Southwest Sumba gatewayIndonesianOfficial airport phone (Kemenhub).Open
Lede Kalumbang Airport (landline)Airport+62 387 2524 057Tambolaka / Southwest Sumba gatewayIndonesianKemenhub PPID/contact page lists landline + mobile.Open
Pelabuhan Waingapu (Pelindo)Port / Harbour+62 381 21150Waingapu Port (East Sumba)IndonesianMain port contact (Pelindo).Open
KSOP Waingapu (WhatsApp)Maritime Authority (Port)+62 851 5689 1892Waingapu Port areaIndonesianKSOP social profile lists WA chat (verify current).Open
Australian Consulate-General Bali (main)Embassy/Consulate+62 361 2000 100Bali (closest consulate support hub)English; IndonesianAfter-hours instructions route to Canberra CEC.Open
Australia (Jakarta) 24h Consular SupportEmbassy/Consulate+62 212 5505 500Indonesia (consular support)English; Indonesian24-hour consular support number (Jakarta).Open
U.S. Consular Agency BaliEmbassy/Consulate+62 361 2336 05Bali (closest US citizen services)English; IndonesianUS citizen services / emergencies; after-hours via US Embassy Jakarta operator.Open
U.S. Embassy Jakarta (operator after-hours)Embassy/Consulate+62 215 0831 000Indonesia (US citizen emergency routing)English; IndonesianAsk operator for after-hours emergency assistance.Open
British Embassy Jakarta (switchboard)Embassy/Consulate+62 212 3565 200Indonesia (UK citizen support routing)English; IndonesianUK switchboard; for emergencies ask for consular.Open