Privacy Policy
How SUMBA.travel collects, uses, and protects your personal information
Last Updated: January 5, 2026
SUMBA.travel is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website.
1. Information We Collect
We may collect the following types of information when you use our website:
- Contact Information: Name, email address, and phone number when you contact us through forms
- Usage Data: Information about how you navigate and interact with our website
- Device Information: Browser type, IP address, operating system, and device identifiers
- Cookies: Small data files stored on your device (see our Cookie Policy for details)
2. How We Use Your Information
We use collected information for the following purposes:
- To respond to your inquiries and provide customer support
- To improve our website content and user experience
- To send you newsletter updates if you have opted in
- To analyze website traffic and usage patterns
- To comply with legal obligations and protect our rights
3. Information Sharing
SUMBA.travel does not sell, rent, or trade your personal information to third parties. We may share information only in the following circumstances:
- Service Providers: Trusted third parties who assist in operating our website (hosting, analytics)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with any merger, sale, or acquisition of our business
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Opt-out: Unsubscribe from marketing communications at any time
6. Third-Party Links
Our website may contain links to third-party websites, including accommodation providers, tour operators, and booking platforms. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
7. Children’s Privacy
SUMBA.travel does not knowingly collect personal information from children under 13 years of age. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on this page with an updated revision date.
9. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: legal@sumba.travel
Email: info@sumba.travel
Contact Page: sumba.travel/contact